BT Inbound
ORBIT GROUP LIMITED
- Value
- £79,050 to £94,860
- Currency
- GBP
- Region
- West Midlands
- Category
- IT & Digital
- Procedure / notice type
- award,contract
- Published
- 13 Aug 2026
- Closing date
- Not stated
- Contract ends
- 6 Jul 2027
- Current supplier
- BT GROUP PLC
Overview
This is to renew our BT Inbound Contract for a further 12 months. It is used to cover the costs for our non geographic phone numbers (i.e. 0800/0345 etc). This is primarily used by the CCT but is also used by IT Service Desk and after sales support teams. The numbers are provided so our customers either have a free phone or local number cost. Having the BT inbound contract also gives us the ability to easily repoint any of our non geographic numbers to different end points giving us flexibility in our numbering plans and provision for Disaster Recovery. SQW has been completed. We have emailed other providers, but had no responses back. BT also said we can't procure via Framework as the favourable pricing we have been offered was due to it being written as a charities contract.
Looking for work in this area? Create a free worker profile
Contract information is aggregated from public sources under the Open Government Licence and may be incomplete or out of date. Always verify details against the official published notice before bidding.
Analysis tools
What you can run here depends on your plan. Starter accounts get a taster, Pro and Business unlock the full set.
Match score
See how well this contract fits your company profile, scored 0 to 100 with a plain-English breakdown. Included with Pro and Business.
Create an accountTender X-Ray
A plain-English breakdown of this notice: what the buyer wants, the evaluation criteria and weightings, what you must prove, and what could disqualify you.
Analyse any tender free: create an accountHow you'll be scored
The buyer's scoring criteria and weightings for this notice, how well your profile covers each one, and which weighted gaps to close first. Included with Pro and Business.
Create an accountBid Co-Pilot
Paste a bid question and the Co-Pilot drafts an answer from your own company profile and Answer Library, scores it against the criterion, and lists the evidence you still need. It never invents clients, figures or certifications. Included with Pro and Business, with a monthly allowance.
Create an accountShould I bid?
A clear BID / CONSIDER / DO NOT BID verdict for this notice, with the reasons behind it. Included with Pro and Business.
Create an accountBid Pack for this contract
Get Bid Pack (£349)
An auto-generated draft bid document for this notice: a response to the stated requirements, a Social Value statement, a Modern Slavery policy statement, and an SQ-style company overview.
This is a strong starting draft, generated automatically from your inputs and the published notice. It is not a guaranteed winning submission. You are responsible for reviewing, finalising, and checking it against the buyer's full requirements before you submit.
One-off payment. Your draft is generated as soon as your payment is confirmed.
An automated first draft, not a guaranteed win. You are responsible for reviewing and finalising it.
Original government notice
Create a free account to view the original government notice.
Contains public sector information licensed under the Open Government Licence v3.0. 123 Tenders is not affiliated with, endorsed by, or acting on behalf of any buyer organisation named in these notices, and gives no guarantee as to accuracy or outcome.