Organisational Learning and Knowledge Management - Consultancy Servcices to deliver discovery phase

Overview

ONR is conducting a mini-competition between suppliers approved under Lot 3 of Crown Commercial Services RM6187 Management Consultancy Framework 3 for the purpose of procuring the services described below: ONR require the support of an external partner to assess the current state of Organisational Learning and Knowledge Management, and to provide future state options for consideration, along with a high-level implementation plan for the preferred option (to be selected by ONR management). This will comprise of: • Current state assessment: undertake a current state assessment, informed by ONR's preparatory current state assessment, and developed with input from a proportionate number of key stakeholders across ONR. This includes the completion of a relevant maturity assessment (or equivalent industry benchmarking activity) to be undertaken by the supplier. The supplier will provide a report at the end of the assessment; • Gap analysis: undertake a gap analysis of current capability against reasonable targets (end-state) which are based on relevant expertise and best practice, and which also take into account of the role of ONR and its future challenges; • Options analysis: provide a set of future state costed options for ONR to consider (considering the key elements of; people, process, culture and technology), with a recommended way-forward based on prioritised assessment criteria. ONR is seeking a range of potential options of varying complexity, cost and duration. Alignment of the options with ONR's IT platform, digital strategy and planned organisational change is required. The recommendation will include the future strategic ownership of OL and KM within ONR; and • Implementation plan: provide a high-level implementation roadmap for ONR's chosen option, supported by SMART objectives, which can be taken forward by ONR. There may be a future requirement for an external partner to deliver elements of the implementation plan, however this ITT only includes the work required for the discovery phase.