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Adult Social Care Case Management System - Paris Extension (Civica Care Records)

Isle of Wight Council

Value
£217,856 to £332,230
Currency
GBP
Region
South East
Category
IT & Digital
Procedure / notice type
award
Published
31 Dec 2025
Closing date
17 Dec 2025
Contract ends
17 Dec 2027
Current supplier
Civica UK Ltd

Overview

The IW NHS Trust chose to change their shared Civica Paris solution to a new product which left IWC with no alternative to go direct to the supplier as IWC was not given the option to continue the contractual arrangements of a shared solution. The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where- (a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another provider would incur huge additional costs and require significant resources and time which we do not have and the overriding requirement is to provide an appropriate case management system. (b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to reprocure formally. This provision provides time required to re-procure the requirement via a formal procurement process. Procured via Direct Award under CCS RM6285. Additional information: Initial term value is £217,856 and if the extension is used (1 year) this increases the total to £332,230

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