Provision of the ScotRail Website
ScotRail Trains Limited
- Value
- Value not stated
- Currency
- GBP
- Region
- Scotland
- Category
- IT & Digital
- Procedure / notice type
- award,contract
- Published
- 9 Oct 2025
- Closing date
- Not stated
- Contract ends
- Not stated
- Current supplier
- Altcom Limited
Overview
This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Altcom Ltd) supplies hosting, maintenance and support services for the ScotRail.co.uk website. A 36-month extension is being awarded to Altcom for this same scope of services. ScotRail are currently conducting a tender process for new Retail Systems including a Centralised Web Ticket Issuing System (WebTIS), App and Ticket Vending Machines. The ScotRail website is out with the scope of this procurement, however, the WebTIS and software chosen will impact the future requirements for the website. Currently, there are integrations in place between the website and the app and currently it is unknown whether these are features which will be provided through the new retail systems solution or will continue to be required through the website. The procurement and implementation of the new retail systems will take at least 24 months. The full impact on the specification for a new ScotRail website will not be known until the procurement is complete and the functionality of the new retail systems fully understood. To tender the website services now would result in duplication of resource and cost as we would need to change the scope of the website in the future to reflect the change in retail systems. Once the procurement is complete and the functionality of the new retail systems fully understood, the scope for the future ScotRail website can be fully understood. ScotRail will then communicate the future procurement strategy for these services and publish this opportunity to the market
Looking for work in this area? Create a free worker profile
Contract information is aggregated from public sources under the Open Government Licence and may be incomplete or out of date. Always verify details against the official published notice before bidding.
Analysis tools
What you can run here depends on your plan. Free accounts get a taster, Pro and Business unlock the full set.
Match score
See how well this contract fits your company profile, scored 0 to 100 with a plain-English breakdown. Included with Pro and Business.
Create an accountTender X-Ray
A plain-English breakdown of this notice: what the buyer wants, the evaluation criteria and weightings, what you must prove, and what could disqualify you.
Analyse any tender free: create an accountHow you'll be scored
The buyer's scoring criteria and weightings for this notice, how well your profile covers each one, and which weighted gaps to close first. Included with Pro and Business.
Create an accountBid Co-Pilot
Paste a bid question and the Co-Pilot drafts an answer from your own company profile and Answer Library, scores it against the criterion, and lists the evidence you still need. It never invents clients, figures or certifications. Included with Pro and Business, with a monthly allowance.
Create an accountHave the full tender pack? Open the bid workspace to read the pack, check the gates and answer every question.
Should I bid?
A clear BID / CONSIDER / DO NOT BID verdict for this notice, with the reasons behind it. Included with Pro and Business.
Create an accountBid Pack for this contract
Get Bid Pack (£349)
An auto-generated draft bid document for this notice: a response to the stated requirements, a Social Value statement, a Modern Slavery policy statement, and an SQ-style company overview.
This is a strong starting draft, generated automatically from your inputs and the published notice. It is not a guaranteed winning submission. You are responsible for reviewing, finalising, and checking it against the buyer's full requirements before you submit.
One-off payment. Your draft is generated as soon as your payment is confirmed.
An automated first draft, not a guaranteed win. You are responsible for reviewing and finalising it.
Original government notice
Create a free account to view the original government notice.
Contains public sector information licensed under the Open Government Licence v3.0. 123 Tenders is not affiliated with, endorsed by, or acting on behalf of any buyer organisation named in these notices, and gives no guarantee as to accuracy or outcome.