Which is cheaper, 123 Answer or IONOS AI Receptionist?

IONOS has the lower entry price at £39 a month for 30 calls, excluding VAT. 123 Answer starts at £89 a month for 100 calls, and the price shown is the total you pay. Prices were checked on 2 November 2026.

Does either offer unlimited calls?

IONOS offers an Unlimited plan at £99 a month excluding VAT. 123 Answer has allowances of 100 or 300 calls, and extra calls are still answered at 35p each.

Can both book appointments?

IONOS includes appointment booking with calendar integration on Flex Pro. 123 Answer books visits into your diary on every package and texts the caller a confirmation.

Is there a free trial?

IONOS offers a 1 month free trial. 123 Answer has no free trial and no setup fee, and there is no contract.

Comparison

123 Answer vs IONOS AI Receptionist

Both are AI receptionists sold to UK businesses. IONOS AI Receptionist suits businesses that want a low entry price, an unlimited plan or a free trial first. 123 Answer suits UK trades and contractors who want visits booked with a text to the caller, and who may also bid for public sector contracts.

Prices checked 2 November 2026

	IONOS AI Receptionist	123 Answer
Entry plan	Flex: £39 a month, 30 calls, then £0.49 per call, 1 call forwarding	123 Answer: £89 a month, 100 calls
Mid plan	Flex Pro: £69 a month, 100 calls, then £0.39 per call, appointment booking with calendar integration	123 Answer Plus: £199 a month, 300 calls
Top plan	Unlimited: £99 a month, unlimited calls, API and website widget	Business plan: 100 calls a month included, plus 123 Tenders contract and bid tools
Extra calls	£0.49 (Flex) or £0.39 (Flex Pro) per call	35p per call
Included on all plans	Dedicated number, call history, email summaries	Owner email after each call, booking into your diary with a text confirmation to the caller
Voices	See their site	5 British voices with 3 speeds
Set up for trades	General business use	Sector-ready setup for UK trades and contractors
Free trial	1 month free	No free trial
Setup fee and contract	Cancel anytime	No setup fee, no contract, cancel any time
How prices are shown	Prices exclude VAT	The price shown is the total you pay.

IONOS prices from their AI Receptionist page, excluding VAT. 123 Answer: The price shown is the total you pay.

Where IONOS may suit you better

Lower entry price, from £39 a month excluding VAT if you miss fewer than 30 calls.
An Unlimited plan for very high call volumes.
A 1 month free trial.

Where 123 Answer suits you better

Set up for UK trades and contractors, with questions ready for your trade.
Tenders and a receptionist in one plan: Business includes 100 calls a month plus contract search and bid tools.
Booking texts: callers get a text confirming the visit booked into your diary.

Questions

Which is cheaper, 123 Answer or IONOS AI Receptionist?: IONOS has the lower entry price at £39 a month for 30 calls, excluding VAT. 123 Answer starts at £89 a month for 100 calls, and the price shown is the total you pay. Prices were checked on 2 November 2026.
Does either offer unlimited calls?: IONOS offers an Unlimited plan at £99 a month excluding VAT. 123 Answer has allowances of 100 or 300 calls, and extra calls are still answered at 35p each.
Can both book appointments?: IONOS includes appointment booking with calendar integration on Flex Pro. 123 Answer books visits into your diary on every package and texts the caller a confirmation.
Is there a free trial?: IONOS offers a 1 month free trial. 123 Answer has no free trial and no setup fee, and there is no contract.

IONOS is a trademark of its owner. 123 Tenders is not affiliated with IONOS. Prices change; check their site.

123 AnswerYour personal AI receptionist

From £89 a month for 100 answered calls. Extra calls are 35p each.

See how 123 Answer works