Contract for the provision of media and digital communication platform
GEDLING BOROUGH COUNCIL
- Value
- £31,350
- Currency
- GBP
- Region
- East Midlands
- Category
- IT & Digital
- Procedure / notice type
- award
- Published
- 28 Aug 2026
- Closing date
- 17 Aug 2026
- Contract ends
- 17 Aug 2028
- Current supplier
- Forfront Ltd
Overview
Contract awarded via G-Cloud 14 Framework (RM1557.14) The Services to be provided by the Supplier are: • Cloud digital communication platform (Lot 2: Cloud software): omnichannel email, SMS and WhatsApp campaigns, single send, split-test, date-driven and recurrent campaigns, drag and-drop Smart Editor with template/module library and Email Forensics preview. • Forms, preference centres, landing pages, microsites and articles; marketing automation (autoresponders automated series, workflow engine) and consultations for digital democracy; CRM with preferences, groups, filters, accounts, residents and custom fields. • Deliverability tooling with official gov.uk / nhs.uk / police.uk sending domains, DNS/authentications management and 24/7/365 monitoring; real-time analytics and custom reporting; REST API (Open API/Swagger) and standard intergrations (Microsoft 365, Zapier, LocalGovDrupal). Optional e-shot modules and services: Events module; additional domains; additional accounts (shared or separate contacts); SMS and WhatsApp volume; and professional services (platform/account setup, template design, preference centres, custom reports, managed GovDelivery/Mailchimp migration, bespoke development, consultancy, project management and bespoke training) - priced in schedule 2 and the SFIA rate card.
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