Road User Charging Outstation Spares, Repairs and Firmware

Overview

The awarded contract is for the provision of Spares, Repairs and Firmware to monitor, maintain and update Outstation equipment which supports the Road User Charging programme. Outstation equipment is used within the Road User Charging system to capture all moving vehicles at specific camera locations across the estate. The provider will be required by Transport for London to provide firmware and software maintenance, updates, fixes and repairs, as well as the provision of hardware items required for the maintenance and support of the existing cameras across the estate. Further, the provider will provide Original Equipment Manufacturer level maintenance and support services for outstation assets. They include: -Firmware/software updates to maintain outstation performance and security; -Ongoing access to a repair facility for legacy outstation hardware; and -Access to bespoke spare parts not available on the open market. This is planned to continue until all cameras are removed and replaced at their end of life, within the term of the to-be-awarded, Detection and Enforcement Infrastructure contract which has been published under Notice Identifier: 2025/S 000-070268.