CWC25178 - Employee Health and Wellbeing Service
- Value
- £888,064
- Currency
- GBP
- Region
- West Midlands
- Category
- Health & Social Care
- Procedure / notice type
- award,contract
- Published
- 10 Nov 2026
- Closing date
- Not stated
- Contract ends
- 30 Sept 2029
- Current supplier
- OPTIMA HEALTH UK LIMITED
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Overview
The service ensures continued compliance with key legal obligations under the Health and Safety at Work Act 1974 and the Equality Act 2010. It provides a structured framework for prevention, early intervention, and rehabilitation, supporting safe working practices and reducing health-related risks; supporting the Council to meet its duty of care to protect employee health and safety, make reasonable adjustments for those with disabilities and promote equality in the workplace. The Contract consists of two elements. 1 - Occupational Health: this service engages with a professional service supplier for the provision of an Occupational Health Service (OH). The service delivers a high quality, clinical service that supports the Council to undertake health assessments such as (but not limited to); pre employment checks, management referrals (nurse or physician lead), medical ill-health retirement assessments and health surveillance (noise, respiratory, Hand Arm Vibration (HAVs), driving, skin, night working etc). 2 - Employee Assistance Programme (EAP): this service will implement a 24/7, 365 days a year Employee Assistance Programme (EAP) to provide a confidential counselling and information service to assist employees with personal or work-related problems that may be affecting health, wellbeing and/or performance. Counsellors delivering this service will be a BACP-accredited registered providers or equivalent (or equivalent accreditation). This contract may be utilised by other Contracting Authorities (public sector bodies) that have an agreement with the Council through a Service Level Agreement (SLA). These may include but are not limited to schools, academies and tenant management organisations (as listed below in the contract award notice). Services will be provided to employees in these Contracting Authorities; however, the Contract will continue to be managed by the Council. Orders will be raised and invoices paid by the City of Wolverhampton Council. The list of Third-Party Organisations will be subject to change throughout the duration of the Contract and will be notified to the provider via a deed of Variation, annually.
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