Water Services at the NOC

Overview

The National Oceanography Centre (NOC) has sought to engage with a suitable organisation to undertake the provision of Water Treatment Services. This will include, but not be limited to the following activities. Planned Preventative Maintenance (PPM): -Routine servicing and maintenance of water softeners, chlorine dioxide dosing systems, reverse osmosis systems, and closed water systems. -Cleaning and disinfection of water storage cisterns. -Sampling and analysis of domestic, laboratory, and closed system water (including Legionella and TVC sampling). Emergency Repair Call-Out Facility: -Next working day response for breakdowns, with all call-outs logged and managed by authorised personnel. Site Support Services: -Provision of expert advice and attendance at quarterly review meetings. -Training of NOC staff in water hygiene (including Legionella Awareness and Responsible Person training). Provision of Spares and Chemicals: -Supply of water treatment chemicals (e.g., chlorine dioxide precursors, inhibitors) and maintenance of a critical spares list for rapid repairs. Reporting and Documentation: -Detailed reports for each maintenance and emergency visit, issued within one week. - Quarterly performance reviews and annual contract audits against agreed KPIs. Additional Requirements Compliance: -Adherence to Health & Safety at Work Act, Electricity at Work Regulations, BS 7671, and other relevant codes. -Site-specific risk assessments, method statements, and COSHH assessments within one month of contract award. Staff Competence: -All operatives must be qualified and trained for the systems they maintain. -On-site induction and security pass requirements. Environmental Responsibility: -Preference for repair over replacement of parts, with disposal of redundant equipment in line with WEEE directives. Programme Management: -Notification of key personnel and contact details. -Mobilisation, site familiarisation, and induction training. -Agreement of maintenance procedures, reporting formats, and regular review meetings. Typical Maintenance Tasks -Cleaning and disinfection of external and internal water tanks (annual). -Servicing of water softeners and chlorine dioxide systems (major and minor, as per manufacturer's recommendations). -Prefilter and Amazon filter changes, UV lamp replacements (annual or biannual). -Closed loop water sampling and analysis (quarterly). -Legionella and TVC sampling (multiple times per year). -Attendance at quarterly review meetings.