123 AnswerYour personal AI receptionist
AI receptionist for handymen
Handyman calls are a list of small jobs. 123 Answer writes the list down, asks whether parts are bought, and books a visit long enough to do them.
Example call
- Assistant: Hello, you've reached Odd Jobs Owen. I'm their AI assistant and this call is transcribed so Odd Jobs Owen gets your message. How can I help?
- Caller: I need a TV mounted and two shelves put up.
- Assistant: Thanks. Do you have the brackets and fixings already?
- Caller: Yes, all bought.
- Assistant: I can book a job visit on Friday at 9am or Saturday at 1pm.
Text to the owner
Mo Khan, L18 2DH: TV mount and 2 shelves, fixings bought. Job visit Fri 09:00.
123 Answer at a glance
| Price | 123 Answer £89 a month, 123 Answer Plus £199 a month. Extra calls are 35p each. The price shown is the total you pay. |
|---|---|
| Calls included | 100 or 300 answered calls a month, or 100 with the Business plan. |
| Setup time | About 5 minutes |
| Your number | Works with your existing number. Missed calls are diverted. |
| Numbers | UK numbers |
| AI disclosure | Every call says it is an AI assistant |
| Call audio | No call audio is stored |
| Contract | Cancel any time |
Last updated:
What it asks
The questions your callers are asked.
- 1What jobs would you like done?
- 2Roughly how many jobs, and how long might they take?
- 3Do you have the parts or fixings?
- 4Are there any stairs or parking issues?
- 5When would suit for a visit?
You can change these at any time during setup.
Urgent calls
What gets flagged straight away.
A door that will not close or lock is flagged, and gas or electrical jobs are noted for you to decide on rather than booked.
- Door will not close or lock
Bookings
What callers can book.
Job visit
60 minutes by default, only in the free times you set.
Callback
15 minutes by default, only in the free times you set.
Services it can mention: Flat-pack assembly, Shelves and TV mounting, Small repairs, Door adjustments, Odd jobs.
Always
Rules it follows on every call.
- Never agree to gas or electrical work
- Never quote an hourly rate
- Never quote prices, never agree a price, never take payment or card details, and never promise a time the diary does not show as free.
- Never give legal, medical, financial or safety advice.
- If a caller reports a smell of gas, tell them to leave the property and call the National Gas Emergency number 0800 111 999.
- If anyone is in danger, tell them to call 999.
- Never ask about health conditions. If a caller volunteers health details, do not repeat them in the summary.
- If the call is a sales or marketing call, politely end the call and mark it as a sales call.
- Keep calls short and friendly, use British English, and confirm the caller's name, number and postcode back to them.
Questions
AI receptionist for handymen: questions
- Can it take a list of jobs?
- Yes. It records each job and whether parts are bought.
- Will it book gas or electrical work?
- No. It notes the request and leaves the decision to you.
- Does it quote an hourly rate?
- No. It never quotes prices.