123 AnswerYour personal AI receptionist
An AI receptionist for landscapers and gardeners.
123 Answer answers the phone while your hands are full, records the size of the job and books quote visits into the days you are free.
Example call
- Assistant: Hello, you've reached Greenway Landscapes. I'm their AI assistant and this call is transcribed so Greenway Landscapes gets your message. How can I help?
- Caller: We'd like a new patio and some fencing replaced.
- Assistant: Roughly how big is the patio area?
- Caller: About four metres by five.
- Assistant: I can book a quote visit on Saturday at 9am or Monday at 3pm.
- Caller: Saturday. Ellie Moss, NG5 2DS.
- Assistant: Booked Saturday at 9am for Ellie Moss at NG5 2DS.
Text to the owner
Ellie Moss, NG5 2DS: new patio 4m x 5m and fencing. Quote visit Sat 09:00. Call back 07700 900222.
123 Answer at a glance
| Price | 123 Answer £39 a month, 123 Answer Plus £79 a month. Prices exclude VAT where applicable. |
|---|---|
| Calls included | 100 or 250 answered calls a month, or 50 with the Business plan. 10 free calls to try. |
| Setup time | About 5 minutes |
| Your number | Works with your existing number. Missed calls are diverted. |
| Numbers | UK numbers |
| AI disclosure | Every call says it is an AI assistant |
| Call audio | No call audio is stored |
| Contract | Cancel any time |
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What it asks
The questions your callers are asked.
- 1What work do you need?
- 2Roughly how big is the area?
- 3Is it a home or business?
- 4Is it one-off or regular?
- 5When would suit for a look?
You can change these at any time during setup.
Urgent calls
What gets flagged straight away.
Busy seasons bring a lot of enquiries. You get each one as a short text, ready to price.
- Fallen tree or fence blocking access
Bookings
What callers can book.
Quote visit
60 minutes by default, only in the free times you set.
Callback
15 minutes by default, only in the free times you set.
Services it can mention: Garden design, Patios and paving, Fencing, Lawn care, Tree work, Grounds maintenance.
Always
Rules it follows on every call.
- Never advise on tree preservation orders or boundaries
- Never quote prices, never agree a price, never take payment or card details, and never promise a time the diary does not show as free.
- Never give legal, medical, financial or safety advice.
- If a caller reports a smell of gas, tell them to leave the property and call the National Gas Emergency number 0800 111 999.
- If anyone is in danger, tell them to call 999.
- Never ask about health conditions. If a caller volunteers health details, do not repeat them in the summary.
- If the call is a sales or marketing call, politely end the call and mark it as a sales call.
- Keep calls short and friendly, use British English, and confirm the caller's name, number and postcode back to them.
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